Privacy Policy

This Privacy Policy explains how Urban Construction & Design Solutions ("Urban Construction," "we," "us," or "our") collects, uses, stores, protects, and discloses your personal information when you visit our website, submit a contact form, request an estimate, or otherwise interact with us.

We are committed to protecting your privacy and handling your data with transparency. This policy complies with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), the California Online Privacy Protection Act (CalOPPA), and other applicable California and federal laws.

Last updated: May 28, 2026. If we make material changes, we will update this page and note the effective date at the top.

We collect the following categories of personal information:

• Identifiers: name, address, phone number, email address, and IP address.
• Property and project details: property address, project type (ADU, addition, remodel, etc.), approximate square footage, budget range, and timeline preferences.
• Communications: messages, notes, and feedback you provide through forms, email, or phone calls.
• Commercial information: records of services requested or purchased, and payment method.
• Internet activity: browsing behavior on our website, pages visited, time spent, and referring source.
• Professional or employment information: if you apply for a job with us, your resume, work history, and references.

We collect personal information in the following ways:

• Directly from you when you fill out a contact form, request an estimate, call us, or email us.
• Automatically through cookies, server logs, and analytics tools as you browse our website.
• From third-party service providers (e.g., Google Analytics, social media platforms) that help us understand site traffic and marketing effectiveness.

We use the personal information we collect to:

• Provide estimates, proposals, and project bids.
• Communicate with you about your project, schedule site visits, and coordinate permitting.
• Process payments and manage billing.
• Improve our website, services, and customer experience.
• Send you marketing communications (only with your consent, which you can withdraw at any time).
• Comply with legal obligations, such as contractor licensing and tax recordkeeping (CSLB Lic. #1030683).
• Prevent fraud, protect our rights, and maintain the security of our systems.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser. We do not sell your personal information collected through cookies.

We do not sell your personal information. We may share your information with the following categories of third parties for business purposes:

• Service providers: web hosting, analytics, email delivery, and customer relationship management (CRM) platforms.
• Professional partners: architects, structural engineers, interior designers, and permitting consultants involved in your project.
• Government agencies: Long Beach Development Services, the California Contractors State License Board (CSLB), and other regulatory bodies as required by law.
• Legal and safety: when required by law, subpoena, or to protect our legal rights, or in connection with a business transfer (e.g., merger or acquisition).

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (typically 4+ years per California contractor recordkeeping requirements), and resolve disputes.

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

If you are a California resident, you have the following rights regarding your personal information:

• Right to Know: You have the right to request that we disclose what personal information we have collected, used, shared, or sold about you.
• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal compliance, completion of a transaction).
• Right to Correct: You have the right to request correction of inaccurate personal information.
• Right to Opt-Out of Sale/Sharing: We do not sell personal information. We do not share personal information for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: We do not collect or use sensitive personal information for purposes other than those necessary to provide our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To exercise any of these rights, contact us using the information below. We will verify your identity before processing your request and respond within 45 days (with a possible 45-day extension if needed).

You may also designate an authorized agent to make requests on your behalf. We will require proof of authorization.

If you have a complaint about our privacy practices, you may contact the California Attorney General's Office or the California Privacy Protection Agency.

Some browsers transmit 'Do Not Track' (DNT) signals. At this time, our website does not respond to DNT signals because there is no uniform industry standard for how to interpret them. However, you can opt out of tracking through your browser settings and the cookie controls described above.

Our website may contain links to third-party websites (e.g., social media profiles, review sites). We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before submitting any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. We will post the updated policy on this page with a revised 'Last updated' date. Material changes will be communicated more prominently if required by law.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• Phone: (562) 824-1033
• Address: 3490 East Spring Street, Long Beach, CA 90806